Privacy Policy
Jenocks LTD (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
Jenocks LTD is a company registered in England and Wales under company number 10903103. Data Protection Officer can be contacted via email to jenocks@outlook.com
We may collect the following personal data:
• Name
• Business name
• Contact details (email, phone number, address)
• Energy usage details
• Payment details (if applicable)
• IP address
• Browser type and device information
• Cookies and tracking data (see our [Cookie Policy])
We process your data for the following purposes:
• To provide energy brokerage services
• To communicate with you about energy contracts
• To comply with legal and regulatory obligations
• To improve our services and website experience
Under UK GDPR, we rely on the following lawful bases for processing your data:
• Contractual necessity – When processing is required to provide our services.
• Legitimate interest – When we use data to improve our services or respond to inquiries.
• Consent – When you opt into marketing communications.
• Legal obligation – When required by regulators or law enforcement.
We do not sell your data. However, we may share your data with:
• Energy suppliers – To obtain quotes and arrange contracts.
• Regulatory bodies (e.g., Ofgem, Energy Ombudsman) – If required for compliance.
• Service providers – For website hosting, analytics, or IT support.
• Legal or enforcement authorities – When required by law.
We keep personal data for as long as necessary to fulfill contractual, legal, or regulatory requirements. Typically, we retain business contract data for up to six yearsafter the contract ends.
Under the UK GDPR, you have the right to:
• Access your data.
• Correct any inaccurate information.
• Delete your data (where applicable).
• Restrict processing in certain circumstances.
• Object to processing (e.g., direct marketing).
• Data portability (receive your data in a structured format).
• Withdraw consent (for marketing communications).
We use secure servers, encryption, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.
Our Website may use cookies to enhance your experience. If apllicable, you can control cookie settings in your browser. For more details please contact us at jenocks@outlook.com
Our Website may contain links to third-party sites. We are not responsible for their privacy policies or content.
If you have concerns about your data, contact us at jenocks@outlook.com. If unresolved, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk
Information Commissioner's Office (ICO)
For the public. Practical information about your data protection and information rights
www.ico.org.uk
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We may update this policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
If you have any queries please contact us at jenocks@outlook.com